Need help?
Frequently Asked Questions
buying products
You can buy Affinage products through our extensive network of distributors throughout Australia. Click here to find a distributor in your area.
Trade accounts are available exclusively to registered distributors. If you are interested in becoming an Affinage distributor, please contact our team at enquiries@affinage.com.au, and we will be happy to provide further information about the application process.
Congratulations on your new salon! To learn more about our product range and current opening offers, register for an account on our website. Once approved, you'll be able to access product information and one of our Technical Educators will reach out to you. Alternatively, you can contact one of our distributors, who will be happy to discuss available offers and assist with your order.
It's easy to get started with Affinage. Simply register on our website or contact your nearest distributor to discuss stocking the Affinage range and placing orders.
Affinage products are available in a number of international markets across Asia, the Pacific Islands, and Mauritius. For information regarding distributors in a specific country, please contact
enquiries@affinage.com.au.
education
In partnership with our distributor network, Affinage offers a variety of education seminars and events throughout Australia. To learn more about upcoming seminars in your area, please email
enquiries@affinage.com.au with your location and we will connect you with the appropriate educator. We also recommend following us on Instagram and checking with your local distributor for upcoming education opportunities.
Yes! Our experienced education team can provide training tailored to your salon and team. Where location permits, training can be conducted in-salon. Alternatively, training sessions can also be delivered via Zoom. For more information, please contact us at enquiries@affinage.com.au.
Affinage colour charts can be purchased through our website or via our distributor network. We offer both a Deluxe Colour Chart featuring the complete Affinage Professional colour range and a Liquid Demi Gloss Colour Chart dedicated exclusively to the Liquid Demi Gloss collection.
technical advice
Our dedicated Technical Support Hotline is available Monday to Friday, from 8:30am to 4:30pm (AEST). Call 1800 804 757. Our technical team will be happy to assist with any product-related questions.
Affinage does not employ sales representatives. However, our highly skilled education team is available to assist with product, colour, and education-related enquiries. You can contact the team via our Technical Support Hotline on 1800 804 757, Monday to Friday from 8:30am to 4:30pm
(AEST), or email enquiries@affinage.com.au.
Please email enquiries@affinage.com.au with a list of the products you require Safety Data Sheets (SDS) for, and our team will send them through to you.
